Complete Customer Lifecycle Management
NetSuite CRM is a true cloud solution to track and manage customer engagement through the lifecycle.
Proven to reduce sales cycles and streamline the lead-to-cash process, NetSuite CRM elevates productivity across sales, marketing, and service.
Integrated with the core business management system, NetSuite CRM automates processes to release time and resources, allowing teams to focus on turning prospects into profit.
NetSuite CRM software captures data to provide complete end-to-end visibility of customer relationships, in real-time.
NetSuite CRM Features
NetSuite CRM user interface features role-based dashboards for a user-friendly approach to customer relationship management. Reports are accessible in real-time to provide meaningful, up-to-the-minute insight. Resulting decisions are fast and well-informed, ensuring customers receive consistent service and progress along the sales funnel with improved efficiency.
NetSuite CRM automates and aligns processes across sales and marketing for more consistent, timely service and improved campaign performance, from email to order, and beyond.
NetSuite CRM features customisable dashboards, allowing users to create personalised KPIs, reporting and analytics to monitor campaign, customer, team, and individual performance against a range of metrics, including service level agreement.
Build reliability and predictability into the sales process using NetSuite CRMs featured and custom forecasting tools. Performance is monitored in real-time, with finance integration, to maximise opportunities and minimise risks.
360-degree customer view
Sales and marketing automation
Forecasting and tracking
NetSuite CRM Pros and Cons
Implementation by a NetSuite Solution Provider delivers a perfect-fit CRM software solution. ERP expertise is used to develop precise, role-specific system configurations, including user dashboards. Users receive NetSuite CRM training, ensuring every team member is confident leveraging the full benefits of NetSuite’s comprehensive range of tools.
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