Privacy

Kinspeed understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all our customers, potential customers, suppliers and everyone who visits our website, www.kinspeed.com (“Site”), and only collect and use your personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Notice carefully and ensure that you understand it.

1. Information About Kinspeed

Kinspeed is: Kinspeed Limited, a company registered in England and Wales under Company Number 01949563.

Our Registered address is: Albion House Ravenshorn Way, Renishaw, Sheffield, South Yorkshire, S21 3WY

VAT number:

Our Data Protection Manager is: Darren Brooke.

You can contact us:

E:  info@kinspeed.com
T:  01246 437000

2. What Does This Notice Cover?

This Privacy Notice explains how we use your personal data, how it is collected, how it is held and how it is processed. It also explains your rights under the law relating to your personal
data.

Where we collect personal data from the Site this Privacy Notice applies to your use of the Site only and if there are links to other websites we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

3. What Is Personal Data?

Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

4. What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold where they apply but please note that some requests may prevent us from
continuing to provide services to you or we may be entitled to refuse your request where we require your data for legal purposes.

a) The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions.
b) The right to access the personal data we hold about you.
c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to us using your personal data for a particular purpose or purposes.
g) The right to withdraw consent. We do not use your personal data in this way.
h) The right to data portability. This means that, if you have provided personal data to us and we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you could ask us for a copy of that personal data to re-use with another service or business in many cases. We do not use your personal data in this
way.
i) Rights relating to automated decision-making and profiling. We do not use your personal data in this way. 

For more information about our use of your personal data or exercising your rights as outlined above, please contact us. 

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please try to keep us informed of changes.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the
opportunity to resolve your concerns ourselves, however, so please contact us first.

5. What Personal Data Do You Collect, Why and How?

We may collect and hold some or all of the personal data set out in the table below, using the methods also set out in the table. Due to the nature of our products and services, most of the information that you provide us with is likely to relate to your business, rather than be personal information about you, but if you do choose to provide us with any additional personal information then this will also be handled in accordance with this privacy notice.

Data Collected How We Collect The Data What We Do Lawful Basis
Contact Information including contact name, email, phone number
When you open an account with us
- When you email us
- When you contact us
- When you ask for information
- When you fill out a contact form on the Site
- When we meet you at a networking event
- When you ask to be kept informed about our services
- When you respond to any advert or other marketing activity we apply in the public domain
- When you interact with our social media accounts
To set up and maintain a business relationship – whether to supply services to the business you work for or to keep you informed about services
Contract or Legitimate interests.
We may send you information about ourservices and you can opt out of this at any time using links within each communication or otherwise by contacting us.

In addition to the above the Site collects certain information automatically, including your IP address, the type of browser you are using, and certain other non-personal data about your computer or device such as your operating system type or version, and display resolution. See our Cookie Policy for more information about this and how you can manage these settings.

Where we collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected.

We have in place various security measures to ensure that your personal information is kept secure. However, you should be aware that the method you use to get in contact with us, such as email or phone, may not be entirely secure and your personal information may be susceptible to being intercepted in transit. Equally, your personal information is at risk if a malicious third party gains access to your systems or to any other place where your personal information is stored, such as your email account. You should therefore take all reasonable steps to keep your personal information secure, including taking care about what personal information you send us, choosing a secure password for your email account and not disclosing your passwords to anybody else. You should use a unique password for every account.

6. Storage and Sharing

We may share your personal information with:

  • where you make an enquiry about our products or services, any partners through which
  • we offer those products or services.
  • providers of outsourced services, such as hosting and IT support or maintenance services (to the extent necessary for the provider to provide those outsourced services to us).
  • professional advisors, such as solicitors, auditors and insurers.
  • the prospective seller or buyer of any business or assets in the event that we sell or buy
  • any business or assets.
  • law enforcement authorities in connection with any suspected misuse of the website or
  • other suspected illegal activity.
  • Any parent company or subsidiary of Kinspeed.

In certain cases the sharing of your personal information to a third party as described above may involve your personal information being transferred outside of the United Kingdom. This may be to:

  • a country in the European Economic Area or that is otherwise considered to have data protection rules that are equivalent to those in the United Kingdom
  • a country which is not considered to have the same standards of protection for personal data as those in the United Kingdom, in which case we will take all steps required by law to ensure sufficient protections are in place to safeguard your personal information, including where appropriate putting in place contractual terms approved by the relevant regulatory authorities.

7. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 1.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

8. Changes to this Privacy Notice

We reserve the right to alter this privacy notice at any time. Such alterations will be posted on the Site.

9. Force24 Cookies & Tracking 

Our organisation utilises Force24’s marketing automation platform.

Force24 cookies are first party cookies and are enabled at the point of cookie acceptance on this website. The cookies are named below:

– F24_autoID

– F24_personID

They allow us to understand our audience engagement thus allowing better optimisation of marketing activity.

f24_autoId – This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid. If this is left anonymous it will be deleted after 6 months . Non-essential, first party, 10 years, persistent.

f24_personId – This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications. Non-essential, first party, 10 years, persistent.

The information stored by Force24 cookies remains anonymous until:

– Our website is visited via clicking from an email or SMS message, sent via the Force24 platform and cookies are accepted on the website.

– A user of the website completes a form containing email address from either our website or our Force24 landing pages. 

The Force24 cookies will remain on a device for 10 years unless they are deleted.

Other Tracking 

We also use similar technologies including tracking pixels and link tracking to monitor your viewing activities

Device & browser type and open statistics 

All emails have a tracking pixel ( a tiny invisible image ) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes. 

Link Tracking 

All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference, this reference help us identify who clicked an email for statistical purposes.