Grow Your Company in the Cloud with NetSuite CRM.

NetSuite’s Customer Relationship Management (CRM) software is the only cloud solution that delivers a real-time, 360-degree view of your customers. NetSuite CRM provides a seamless flow of information across the entire customer lifecycle—from lead all the way through opportunity, sales order, fulfillment, renewal, upsell, cross-sell and support.

With NetSuite CRM you can:


Improves sales efficiency

with sophisticated document management capabilities to build and maintain a sales portal.

Enable your sales team

to manage opportunities across status, potential revenue, key contacts, notes, related documents and more.

Gain a complete view

by providing your sales managers with a complete view of all leads and opportunities in the pipeline.

A powerful CRM that Drives the Complete Customer Lifecycle


Advanced Sales Forecasting and Quota Management

NetSuite CRM advanced forecasting and quote management capabilities build reliability, predictability and trust into the sales process.

Automated Incentive Compensation Management

NetSuite CRM delivers flexible sales compensation management that frees up the sales operations team from time-consuming compensation calculation.

Comprehensive Upsell, Quote and Order Management

The sales team can easily convert accurate quotes into approved sales orders, which then flow to your finance system for processing.

Out-of-the-Box Marketing Automation

NetSuite CRM automates your entire marketing process across channels, allowing you to better align campaigns and programs with your sales efforts.

Real-Time Dashboards, Reporting, Analytics and Planning

NetSuite delivers built-in, real-time role-based dashboards, reporting and analytics enabling your sales, marketing and service teams to monitor personalized Key Performance Indicators (KPIs) and access the latest reports as part of their everyday activities.

Anytime, Anywhere Mobile Access

NetSuite’s comprehensive support for mobile devices—iPhone, BlackBerry or Android (provided by both NetSuite and NetSuite partners)—ensures access to real-time business information they need.