ERP Case Study
A weighty problem solved
With expanding customer demand driving higher dispatch volumes and increased errors from manual data entry, Slimming World turned to a leading software development specialist and Sage business partner to upgrade their Sage ERP business solution.
Growing the right way
Slimming World has grown significantly since 1969 with increasing order volumes and distribution challenges.
Outdated ERP software and manual data entry proved unfit for a growing business, causing critical warehouse bottlenecks. Increasing demand, manual dispatch and multiple sources of data created obstacles to growth, requiring critical overhaul.
Slimming World needed a new business system capable of delivering world class service to customers in the UK and Ireland.
Fully integrated, fully enabled
Combining off-the-shelf ERP software and in-house products, underpinned by full Sage integration, Kinspeed delivered an all-in-one, unified system with much-needed process automation.
Website orders are integrated with Sage 200 ERP to eliminate manual data entry and improve order accuracy and speed.
Handheld scanners and FastDespatch enable the warehouse to use barcode technology with a dramatic increase in traceability and 100% accuracy. Integrating with Sage 200 ERP ensures data updates in real-time across the organisation.
An SOR – Sale or Return – stock management system allows efficient monitoring of stock for Slimming World consultants.
One-click dispatch automation seamlessly handles the production of carrier labels, eliminating manual address entry.
Evolving and expanding
Slimming World continues to grow, and their Sage 200 ERP grows with them. Forward-thinking and always seeking efficiency improvements, the business is confident that identified projects – CRM, finance integration, order fulfilment – can integrate with their ERP software to optimise customer experience.