As our hard-core fans already know that Kinspeed are an efficient, customer friendly company.
It’s always good to get some customer feedback….
We do on a regular basis but we are going to start posting it on our blog, just to remind you all, and ourselves how good we actually are!!!!!
Email from a satisfied customer below
Sent: 27 February 2014 16:11
To: Stella Froggatt
Subject: A Thank You
A big thank you to Ian Charles and his team.
We are a company using a very old FoxPro programme written in 1994. Our programme after 23years decided to start playing up. Our original designer could no longer help and even saying he didn’t know were we would find anyone that could.
I went on line and entered the question into Google (“can anyone still work on very early FoxPro programmes written in 1994”) – a company called Kinspeed in Sheffield were listed. I emailed them – not having much faith. To my surprise and delight I had a returned call within the hour to say they thought they could help.
Ian Charles from Kinspeed logged onto my machine and within no time was winging his way round my machine. For someone who has never seen the programme before found his way round, was also very patient with me the user as I was explaining how the programme worked and within 2 hours our programme was repaired. I was absolutely amazed and delighted that he could help and rectify our situation I can’t thank him enough. All I can say if anyone needs any help on old progammes or new for that matter I’m sure he’s the man to make contact with.
Thank you again.
Agronomy team in Yorkshire.