Job Specification for IT Support Apprentice
A post has arisen at Kinspeed in Sheffield for an apprentice IT support person to support our very busy engineering department. The duties will involve the following :
Supporting our customers via go to assist
Keeping go to assist up to date
Adding users and e-mail addresses
Networking
Operating system support
System Maintenance
Testing Hardware
Accompanying engineers on site visits
Use of internal systems such as Sage 200, CRM and Spindle
Set up of software
The candidate will preferably have attained A-E grades at A Level or good GCSE results. They should be smart in appearance and have a confident telephone manner.
You will work towards the following qualifications in a part work based/part course environments
Microsoft Technology Specialist (MCTS)
Cisco Certified Entry Network Technician (CCENT)
ITIL V3 Foundation
To apply in the first instance contact Baltic Training. The e-mail address is brooke.hodgson@baltictraining.com. Their website is www.baltictraining.com