IT Support Apprentice Wanted

Job Specification for IT Support Apprentice

A post has arisen at Kinspeed in Sheffield for an apprentice IT support person to support our very busy engineering department. The duties will involve the following :

Supporting our customers via go to assist

Keeping go to assist up to date

Adding users and e-mail addresses

Networking

Operating system support

System Maintenance

Testing Hardware

Accompanying engineers on site visits

Use of internal systems such as Sage 200, CRM and Spindle

Set up of software

The candidate will preferably have attained A-E grades at A Level or good GCSE results. They should be smart in appearance and have a confident telephone manner.

You will work towards the following qualifications in a part work based/part course environments

Microsoft Technology Specialist (MCTS)

Cisco Certified Entry Network Technician (CCENT)

ITIL V3 Foundation

To apply in the first instance contact Baltic Training. The e-mail address is brooke.hodgson@baltictraining.com. Their website is www.baltictraining.com