Job Specification for IT Support ApprenticeA post has arisen at Kinspeed in Sheffield for an apprentice IT support person to support our very busy engineering department. The duties will involve the following :Supporting our customers via go to assistKeeping go to assist up to dateAdding users and e-mail addressesNetworkingOperating system supportSystem MaintenanceTesting HardwareAccompanying engineers on site visitsUse of internal systems such as Sage 200, CRM and SpindleSet up of softwareThe candidate will preferably have attained A-E grades at A Level or good GCSE results. They should be smart in appearance and have a confident telephone manner.You will work towards the following qualifications in a part work based/part course environmentsMicrosoft Technology Specialist (MCTS)Cisco Certified Entry Network Technician (CCENT)ITIL V3 FoundationTo apply in the first instance contact Baltic Training. The e-mail address is brooke.hodgson@baltictraining.com. Their website is www.baltictraining.com
