Job Specification for IT Support Apprentice A post has arisen at Kinspeed in Sheffield for an apprentice IT support person to support our very busy engineering department. The duties will involve the following : Supporting our customers via go to assist Keeping go to assist up to date Adding users and e-mail addresses Networking Operating system support System Maintenance Testing Hardware Accompanying engineers on site visits Use of internal systems such as Sage 200, CRM and Spindle Set up of software The candidate will preferably have attained A-E grades at A Level or good GCSE results. They should be smart in appearance and have a confident telephone manner. You will work towards the following qualifications in a part work based/part course environments Microsoft Technology Specialist (MCTS) Cisco Certified Entry Network Technician (CCENT) ITIL V3 Foundation To apply in the first instance contact Baltic Training. The e-mail address is brooke.hodgson@baltictraining.com. Their website is www.baltictraining.com
