In the third blog in the series of 5 we examine the third theme from the Sagepay report on e-Commerce for 2013, Fraud For 2013 five themes were identified that small e-businesses should be focusing on right now. These are
- PCI Compliance
- International Trade
beyond the usual tools Here are our top five tips for protecting your e-business going forward: þ Check the telephone number and delivery address against the billing address. Call the number to check that it’s genuine and, for landlines, check that the area code matches. You can even go one further and look it up on Google Street View to check whether the building matches your expectations. þ Be wary of a low-cost transaction followed by several high-value ones. Fraudsters will often test the water with a small purchase before becoming more ambitious. They will also choose to strike during times of peak online activity so that they can hide in the data and go unnoticed. Be extra vigilant around your busiest trading times. þ Be extra cautious of ‘high risk’ countries. This is especially relevant as more e-businesses than ever are expanding their reach. þ Check the email address to make sure it’s valid (you’ll get a bounce-back if it isn’t) and be more suspicious of free, temporary and anonymous email addresses. þ If everything checks out but you’re still suspicious, consider sending goods by registered post to ensure you get a signature and avoid non-delivery claims. Remember, you can always choose to void the transaction.